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To place an order on our website at CeilingFansDepot, please use our secure on-line shopping basket and enter your credit
card information. Currently we accept Visa, MasterCard, Discover and American Express Credit Cards. We also accept any
Debit/Check card that has a Visa or Master Card logo.
If you would like to place an order by phone, please call us toll free at 1-888-689-1246.
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We currently offer competitive shipping rates on all our products. All our products are shipped by Fedex or UPS. Currently we do not ship internationally.
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At CeilingFansDepot, we pride ourselves in carrying quality ceiling fans and we hope that you will be pleased with your
order. Nevertheless, we want you to be 100% satisfied with your order.
We will gladly replace any defective or damaged items at no additional cost to our customers. Customers returning products for any other
reason will be responsible for paying return shipping for the returned items.
If you need to return a product, you need to get in touch with us either through our toll free number or through our
online contact form so that we can authorize it. All products can be returned within 30 business days of receiving them.
We will only accept them as long as the items are unused and in the original packaging. We offer a 30 day money back guarantee
on our products less shipping and handling.
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At CeilingFansDepot, We strive to ship orders within 2 business days. However, we will ensure that we ship
all orders within 7 business days from when the order was placed. Some of our suppliers
may ship directly to you. This may cause you to receive your order in multiple shipments.
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Sales tax will be assessed for orders shipped within the state of Texas (8.25%). This is due to the fact that our
corporate office is in Fort Worth, TX. All other states are tax-exempt.
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